Privacy Policy
Last Updated: September 2026
This Privacy Policy explains how Golden Visa Direct LLC ("Company," "we," "us," "our") collects, uses, and shares information about you when you use our services or otherwise interact with us (the "Services"). The Services are provided through PFICHelp.com.
Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will revise the "Last Updated" date at the top of this policy, and in some cases we may give you additional notice, such as a statement on the Site. We encourage you to review this policy whenever you use the Services so you stay informed about our practices.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe to a newsletter or email list, make a purchase, request support, or otherwise communicate with us.
The information we collect includes your name, email address, account login credentials, billing information, and any other information you choose to provide when you contact us or purchase a service. Payment card details are collected and processed by our third-party payment processor. We do not store full payment card numbers.
Information We Collect Automatically
When you use the Services, we may automatically collect:
Log Information: your Internet Protocol (IP) address, browser type, access times, pages viewed, links clicked, and the page you visited before ours.
Cookies and Similar Technologies: small data files stored on your device that help us operate the Site, see which features are used, and count visits. See "Your Rights and Choices" below for how to control cookies.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the Services;
Deliver the products and services you request, process transactions, and send you confirmations and receipts;
Send technical notices, updates, security alerts, and support and administrative messages;
Respond to your questions and requests and provide customer service;
Send you newsletters and marketing about our products and services, from which you can opt out at any time;
Monitor and analyze usage and trends to improve the Site; and
Comply with law and protect the rights, property, and safety of the Company and others.
How We Share Your Information
We may share information about you:
With vendors, consultants, and service providers who need it to perform work on our behalf, such as payment processing, email delivery, and analytics;
In response to a legal request if we believe disclosure is required by law, regulation, or legal process;
If we believe your actions violate our agreements or policies, or to protect the rights, property, and safety of the Company or others;
In connection with a merger, sale of assets, financing, or acquisition of all or part of our business; and
With your consent or at your direction.
Analytics
We use third-party analytics providers to understand how visitors use the Site. These providers use cookies and similar technologies to collect information such as your IP address, browser type, pages viewed, and time spent. We use this information to improve the Site.
Your Rights and Choices
Account Information: You may review, correct, or update your account information at any time by contacting us through the contact form on the Site. If you ask us to delete your account, some information may remain accessible, such as content you have submitted, and we may retain information as required by law or for legitimate business purposes.
Marketing: You may opt out of promotional emails by following the unsubscribe instructions in those emails or by contacting us through the contact form. Even if you opt out, we may still send you non-promotional messages about your account or our services to you.
Cookies: Most browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect the functionality of the Site.
EU and UK Users: If you are located in the European Economic Area or the United Kingdom, you may have the right to access, correct, delete, restrict, or object to our processing of your personal information, and the right to data portability. You may also lodge a complaint with your local data protection authority. To exercise these rights, contact us through the contact form on the Site.
Data Retention
We retain your information for as long as needed to provide the Services and for legitimate business or legal purposes. When we no longer need it, we delete or anonymize it.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.
International Users
We are based in the United States and store information in the United States. If you access the Services from outside the United States, you consent to the transfer of your information to the United States, which may have different data protection rules than your country.
Children
The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us through the contact form and we will delete it.
Contact Us
If you have questions about this Privacy Policy, contact us through the contact form on the Site.